Meet Our Team
STAR CARE - SERVICES ROLE IN TRADITIONAL HEALTHCARE
We believe the best place to stay healthy, recover from illness or maintain quality of life for terminally ill patients is ‘the home’. With medical equipment and therapy services providing complimentary services, ‘Star Care’ solution is a ‘complete’ solution that is reliable and trustworthy.
We utilize all our skills to provide cost effective, quality driven services to recover and/or improve the quality of life to our patients, while establishing the foundation to support a ‘stay healthy’ wellness model that is based on disease management protocols for Diabetes, CHF and COPD.
Star Care Health Services strategic approach to serving the senior healthcare needs is a ‘comprehensive service’ strategy. Extensive patient care capabilities supported by in-depth knowledge of healthcare services ‘Star’ customers to receive appropriate, qualified services. “Continuity of Care” is supported by utilizing cutting edge technology & web based information management tools to supplement our hands-on service model with the patients, medical providers, patient families in a participative and complimentary role. Continue reading in “Our Services“.
STAR CARE - OPERATIONAL PRIORITY
Star Team: Heart of the Star Family’ is the ‘Best in Class’ professionals working as a team at every level in the organization. Professionally excelling & with a heart that ‘Cares’, the ‘Star Team’ has overcome industry challenges and delivered outstanding service with a staffing of over 200 full time and part time employees, we represent the most comprehensive, outpatient service organization in West Texas & Eastern New Mexico. Our capabilities also include handling patients on a daily basis 24/7. With 6 Federal (Medicare) and 6 State (Medicaid) licenses, dozens of private insurance contracts. We are known for compliance, quality and consistency of services with Federal and State licensing standards. All licensing surveys to date from our start in 1997 have consistently gave us high marks for our patient care issues. In addition to licensing requirements, we take additional steps to identify, recruit and retain some of the best clinical and administrative staff. With a retention rate of over 99% with our staff, the quality of work environment has been consistently been superior in every service area for each one of our patients, thanks to our outstanding staff members.
STAR CARE - ORGANIZATIONAL PHILOSOPHY
A philosophy of ‘reverse organizational structure’ i.e. with the patients at the top supported by our field personnel, in-turn supported by our supervisory & administrative staff is a model that does not compromise service quality with growth. Patient case-conferences with an emphasis on communication provides continuity of services enhanced by a ‘one-stop’ senior healthcare service strategy. ‘Star Family’ also is active in community events such as the annual ‘Relay for Life’ in Odessa. “Star Team’ also assists in providing continuous education for nursing professionals by sponsoring an annual ‘Star Care Continuous Nurse Education’ program for nursing professionals in the Permian Basin. For individual service details, please click on ‘Service Blocks’ listed on the left or on the home page.
STAR CARE - VALUES
S: Service of the highest quality.
T: Team work in delivery of care.
A: Attention to patient Needs.
R: Respect to individual rights
C: Compassion in care delivery.
A: Accessibility at all times.
R: Respect to provider preferences.
E: Excelling service delivery standards.
STAR CARE - SENIOR MANAGEMENT
Ravi Shakamuri, M.S.
Chief Executive Officer
Madhu Shakamuri, M.A.
Chief Operating Officer
Tracy Dawson, R.N.
Director of Nursing, Odessa, TX
Nancy Gutierrez
Program Manager, Hobbs, NM
STAR CARE ROLE IN FUTURE OF HEALTHCARE
BE AN INTEGRAL PARTNER OF SERVICES & TECHNOLOGY IN A POST-ACUTE CARE CONTINUUM.
STRENGTHEN ACUTE CARE OUTCOMES VIA HOME HEALTH
STRENGTHEN & SUPPORT «MEDICAL HOME MODEL» TO PROMOTE «COMMUNITY HEALTH».
PARTNER TO MOVE FROM A 19TH CENTURY «SILO» INSTITUTION CENTRIC MODEL TO A «PATIENT CENTRIC» MODEL.